TRI Dental Implants is committed to providing you high-quality products based on our latest insights in the current research. Additionally it is in our understanding to support our clients as a partner in case of implant loss. Accordingly, we will support you with a lifetime warranty on the implant - no matter where your patient will go.
Lifetime warranty for matrix® line Implants
For matrix® implants, we guarantee a lifetime warranty in case of loss of an implant or fractured matrix® connection. We will provide you with matrix® implant and support you with all TRI® fabricated components needed to redo the restoration. The implant and TRI® fabricated components will only be provided if the restoration has been manufactured by a matrix® certified lab, the lab provides the filled matrix® Quality Control Protocol and if the IFU of TRI® Dental Implants have been followed by dentist and lab.
Lifetime warranty for Performance® line Implants
For implants, we provide you with a lifetime warranty once implant osseointegration has taken place. The warranty exclusively extends to the fact that osseointegration has taken place. The warranty does not include exchange of products that have been incidently opened or fallen on the floor. As we believe that the loss of an implant is always a shared responsibility, we charge an exchange fee of 25 Euro per implant within this warranty.
Limited warranty for prosthetics and instruments
For all prosthetic components and instruments, we can not provide a lifetime warranty as often handling matters are due for failures of such components. We therefore will always assess case-by-case whether a product should be replaced. Should our analysis show that the product design had failures, we will replace the respective component.